Support
Ask QuickMed.
Use the guide in the corner of the screen for quick product questions, read the FAQ below, or hand off to a person on the team.
QuickMed Guide
Instant answers about the workflow, roles, AI safeguards and consent. Open it from the button in the bottom-right corner.
Human escalation
Not covered by the guide? Send your question and preferred contact method and the team will reply.
Email & Helpdesk
hello@quickmed.health · Mon–Fri 08:00–18:00 CAT (24/7 Urgent Escalation Desk).
Medical safety notice. Neither this website nor the QuickMed Guide can diagnose, prescribe, interpret symptoms or give personalized medical advice. For urgent symptoms or an emergency, contact your local emergency service. For medication questions, speak to your doctor or pharmacist.
FAQ
Common questions.
- No. QuickMed is a coordination platform. Doctors and pharmacists deliver care; QuickMed organizes the workflow, records and reminders around them.
- Never. AI drafts documentation and surfaces safety information. A clinician reviews, edits and signs before anything becomes a real instruction.
- Only the people you allow. Access is granted by purpose, record category, recipient and expiry, and you can revoke it at any time.
- A pharmacist receives the signed prescription, verifies safety and availability, records counseling, and confirms fulfillment — which activates your reminders.
- Yes. Reminders, local drafts and retry queues are designed for intermittent connectivity and low-bandwidth use.
- No. This site and its guide explain how the product works. For symptoms, medication changes or emergencies, contact a qualified professional or emergency service.
Contact
Talk to a human.
Product questions, pilot conversations, pharmacy or facility integration — send it here and we will route it to the right person.